Personal Data Protection

4444x Privacy Policy

Your personal information is very important to us. This document explains in detail how 4444x collects, stores, uses, and protects your information.

Important Notice: This privacy policy applies to all users of the 4444x platform. Please read this policy carefully before using the platform. Continued use of the platform will be considered as your acceptance of the terms of this policy.

Purpose of This Policy

The purpose of this privacy policy is to clearly inform you of how 4444x handles your personal information and what your rights are.

Last Updated

This privacy policy has been most recently reviewed and may be updated from time to time as needed. You will be properly notified of any changes.

1 What Information We Collect

When you create an account on 4444x and while you use the platform, we may collect various types of information. This information comes primarily from two sources — what you provide directly and what is automatically collected through your use of the platform.

Information You Provide

  • Full name and date of birth
  • Email address and mobile number
  • ID document details (for verification purposes)
  • Payment method details (bKash, Nagad, Rocket, Upay)
  • Your preferences and preferred language of communication
  • Messages or complaints sent to support

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Login times and session details
  • Gaming activity and betting history
  • Deposit and withdrawal transaction records
  • Data collected through cookies and tracking technologies

2 How We Use Your Information

4444x uses your personal information only for lawful and specific purposes. Those purposes are set out in detail below.

Account Management

Your information is used to create, verify, and manage your account. This includes identity confirmation and age verification (21+).

Transaction Processing

Payment information is used to verify and complete deposit and withdrawal requests made through bKash, Nagad, Rocket, or Upay.

Customer Support

To resolve your issues and provide support. Our 24/7 support team assists in both Bengali and English.

Security and Fraud Prevention

Your information is used to ensure platform security, detect suspicious activity, and prevent account misuse.

Service Improvement

Your information is used for analytical purposes to further improve our platform, gaming experience, and betting features.

Communication and Notifications

Your contact details are used to send important updates, policy changes, or account-related notifications.

3 Who Your Information Is Shared With

4444x does not sell your personal information to third parties. However, in certain circumstances, information may be shared with the parties listed below.

Service Providers

Information may be shared on a limited basis with trusted partners for payment processing, technical infrastructure, and cybersecurity services. These partners operate under 4444x's instructions and may not use your information for any other purpose.

Legal Obligations

If disclosure of information is legally required as part of a court order, a lawful request from a government authority, or a legal process, relevant information may be shared in such cases. In such situations we will make every effort to notify you where possible.

Please be aware: 4444x never sells your information to third parties for advertising purposes. Your financial information (payment details) is stored with the highest level of security and is used solely for processing the relevant payment transactions.

4 How Your Information Is Kept Secure

As a secure and reliable platform, 4444x places the highest importance on protecting your personal and financial information. We apply the following technical and administrative measures.

SSL Encryption

Advanced SSL/TLS encryption is used for all data transmission, which prevents unauthorized access while data is in transit.

Encrypted Storage

Stored data is kept in encrypted form. Passwords are never stored in plain text — they are kept as hashed values.

Access Control

Only authorized staff may access your information when necessary, and their activity is regularly monitored.

Regular Security Audits

Our systems undergo regular security audits so that any vulnerabilities can be addressed promptly.

5 Cookies and Tracking Technologies

The 4444x website uses cookies and related technologies to improve your browsing experience and ensure the proper functioning of the platform.

Essential Cookies

These cookies are necessary for the platform to operate correctly. They are used to maintain login sessions and keep security features active. These cookies cannot be disabled.

Analytical Cookies

These cookies are used to understand which parts of the platform users engage with most and to improve the service accordingly. The data collected is kept anonymous.

Functional Cookies

These cookies are used to remember your language preference, display settings, and personalized platform experience. They make your experience more convenient.

You can manage analytical and functional cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6 Data Retention and Deletion

4444x retains your personal information only for as long as necessary. The key principles of data retention are explained below.

Data for Active Accounts

Your account information, transaction history, and gaming activity records are retained for as long as your account remains active. This information is necessary for providing the service and protecting your account.

After Account Closure

Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Once that period ends, your information is securely deleted or anonymized.

7 Your Rights Regarding Your Information

As a user of 4444x, you have several important rights concerning your own personal information. We fully support these rights and are committed to acting on them as quickly as possible.

Right to Access

You may request at any time to know what information we hold about you. We will provide you with a copy of the data collected.

Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting support.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or legitimate business reasons.

Right to Object to Processing

You may object to your information being used for marketing communications or analytical purposes. In such cases we will honor your request to the extent possible.

How to exercise your rights: To exercise any of the rights above, please contact our support team. We will generally respond within a reasonable time after receiving your request. Complex requests may take additional time, but you will be informed of this.

8 Third-Party Services and Links

The 4444x platform may integrate software from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, and others. These providers may have their own privacy policies.

The following points are important to know regarding third-party services:

  • Game software providers may collect certain technical data in order to operate their services.
  • Payment processing services (bKash, Nagad, Rocket, Upay) operate under their own terms and privacy policies.
  • 4444x is not responsible for the data collection or use practices of these third parties.
  • When sharing information with third parties, we always follow a minimum necessary information policy.

9 Age Restriction and Protection of Minors

Important: 4444x is intended only for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Through age verification procedures at the time of account creation, we take steps to ensure that no minor can open an account on our platform. If we become aware that information has been collected from a minor, that information will be deleted immediately and the relevant account will be closed.

10 Changes to This Policy

4444x reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

Email Notification

For important changes, a notification will be sent to your registered email address.

Platform Notification

After you log in, a notification will be displayed on the platform informing you about the updated policy.

Update on the Policy Page

This page will show the date of the update so you can stay informed about the latest changes.

Continued use of the platform after a revised policy is published will be considered as your acceptance of the new policy. You are therefore advised to visit this page regularly.

11 Contact Us

If you have any questions, requests, or concerns about this privacy policy, please get in touch with us. 4444x's dedicated support team is always ready to assist you.

Live Chat Support

Get assistance in Bengali and English via 24/7 live chat

Use live chat for an immediate response

Email Support

Email us for privacy-related requests